Old 11-07-2006, 01:48 PM   #1
gene@abcsignshop.com
Senior Member
 
Join Date: Oct 2005
Location: Blaine, Mn
Posts: 310
Printer: VP540/SR6.4/ Triangle MLD/ Royal Sovereign 55"
Default Softrip 6.0 problem- print/lam/cut is off

Ok- I installed my new 6.0 Friday and got it working- called support with a
dumbo question which they answered. My service contract ran out on
Sunday and they are not open weekends, so I stayed Friday night until the
Wasatch tech serv closed and tried to check everything out. The print/cut
worked fine- but I did not try print/lam/cut until today- bad. I spent a couple
of hours this morning trying to figure it out- no luck. It looks like a new
service contract on my version is $150 and in the last 6 months I think that
I have called them twice- so I am trying to avoid that.

The problem is the cut does not line up and the cut is wrong. Imagine printing
3- 4" circles with reg marks / laminating / line up the reg marks on the printer
and the first (right) circle cuts over 2" from where it should start- then cuts
3 ovals that are the correct height but obviously too narrow and ends the cut where the outline should be on the left side of the circles.
I have done the print alignment procedure on the printer- nothing has
changed. I checked the two print units that I used (one print with reg marks-
one cut only) to make sure that the media widths agree and width center boxes are both checked.

Any other ideas? Fortunately I have my Edge to finish this job (at a much
higher price) so I do not have a deadline problem. Thanks Gene
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